Effectively managing a technical communication group involves a unique set of skills, such as: the ability to clearly communicate expectations for a project, effectively evaluate performance, develop and communicate a strategic vision for your group, make a business case for proposed projects, and sell the services of your group. STC offers a special certificate program that confirms what you may already be doing and helps you develop the necessary skills.

Noted speaker Saul Carliner promises: “The six sessions for this certificate program present a combination of discovery exercises, which leverage your existing knowledge; formal presentations, which describe the ‘must knows’; and action planning segments, which give you a chance to consider how you’ll apply what you learned back on the job.

“This course was designed specifically for technical communicators who have management responsibilities. It is anticipated that these learners will come from small- and medium-sized organizations, which are less likely to have formal management training than large organizations. The course content will develop the core skills needed for one of the key positions that technical communicators assume—and does so in a way that’s unique to technical communicators (not other professions).”

Comments from Previous Attendees:

“Probably the most immediately relevant and accessible (in terms of information) sessions I’ve attended in years.”

“This [course] provided the in-depth focus that I was looking for. Saul Carliner is an informative and effective instructor who is generous in the material he shares.”

Technical Communication Manager Certificate

27 October–1 December
10:30 AM–Noon EDT/EST (GMT-4/GMT-5)

• Week 1: 27 October—Managing for Effective Performance—Part 1: Writing Job Descriptions, Hiring, and Establishing a Performance Plan
• Week 2: 3 November—Managing for Effective Performance—Part 2: Coaching and Evaluating Performance, and Providing Career Guidance
• Week 3: 10 November—Preparing and Presenting a Strategic Plan
• Week 4: 17 November—Preparing and Presenting a Business Case—Part 1
• Week 5: 24 November—Preparing and Presenting a Business Case—Part 2
• Week 6: 1 December—Marketing Your Group Internally
• Course objectives, session descriptions, and presenter biographies

http://www.stc.org/edu/technical-communication-manager-certificate.asp

REGISTER NOW

http://www.stc.org/edu/technical-communication-manager-certificate-courses.asp

To obtain the certificate, participants must log in for each of the six scheduled sessions. A discount is available for additional attendees from
the same company. For these special prices, please contact Lloyd Tucker.

$595 member / $995 nonmember
Student: $295 member / nonmember $995

Individual Sessions (without certificate):
$149 member / $259 nonmember
Student: $79 member / $259 nonmember