Gaining valuable feedback on our work and projects is essential – yet often easier said than done. Join us on November 24th and learn as Jon Druker, Knowledge Manager at SAP, shares practical feedback tips he uses to increase the quality and success of technical communication projects in his organization.

What You Will Learn

• Methods of getting feedback, the pros & cons
• How to run a feedback campaign
• The “sticky quotient” of feedback – beyond getting cooperation

About Jon Druker

A native Montrealer, Jon Druker finished his undergraduate degree in German at Queen’s University and later completed a post-graduate degree in translation at the University of Mainz in Germersheim, Germany. His translation career started at SAP in Germany where he worked several years before moving to Toronto, Canada. At that time, Jon worked as a technical writer for several companies, contributing to interface design and creating a variety of documentation for multiple audiences. More recently, Jon returned to Montreal where he worked as a localization manager at SDL before joining SAP where he currently manages a group of information developers.

When and Where

When: Tuesday, November 24th, 2009, 7:00–9:00pm (doors open at 6:30pm for schmoozing)

Where: Le Nouvel Hotel, 1740 René-Lévesque West, Montreal (Metro Guy) (Google Maps)

Cost: Free for members of STC-Montreal. $5 for other STC members. $10 for non-members.

Download the presentation

Download the Presentation (PDF format, 152KB)