Technical Writer, Job number MON00000052
Location: Montreal

Get to know us at Nokia. If you thought you knew us, we invite you to look closer — this is where content digitalization, the Internet, mobility and context all converge. Mobile maps, music, games, and new technologies are explored and served up here in a comprehensive digital world. Step inside — we hope you stay a while.

If you thought you knew us, we invite you to look closer – this is where
content digitalization, the Internet, mobility and context all converge.
Mobile maps, music, games, and new technologies are explored and served up here in a comprehensive digital world. Step inside – we hope you stay a while.

Take our Services division. It reflects our strategic emphasis on
developing and growing our consumer Internet services as well as
developing new enterprise solutions and software.

Nokia’s services encompass five areas: Music, Media, Connect, Location and Ovi Experience. The Services division also encompasses several sub-units: Services Platforms, Shared Services, Service Strategy & New Business.

The Services Platforms unit is the architectural transformation and
operational efficiency machine of Services. It develops and runs shared
services and platforms. The unit also provides overall architectural
guidance and governance for all software development in Services.

The Technical Writer will be the sole documentation member for this team. This position will therefore need to be very hands-on by not just setting the standards but also creating/editing technical documentation.

Responsibilities:
•Create and/or edit technical documentation for technology deployment
projects and technical processes.
•Create documentation guidelines, templates and process for this high
performing ITIL certified Services organization.
•Develop and maintain a shared repository for all technical documentation. i.e. Wiki, database, etc.
•Work collaboratively with technical team members to secure the required information to create or edit documentation. This will require
assertiveness and persistence as this is a very fast paced team.

Qualifications

•Bachelor’s degree or equivalent related experience in English or
Technical Communication, or equivalent combination of education and 7+ years of Technical and process documentation experience
•Documentation experience in a software or technical services
organization is required
•Ability to adhere to a formal style guide and standardized templates
•Advanced experience using FrameMaker, Microsoft Word, Adobe Acrobat & Distiller, Excel, and a graphics editing program, such as Photoshop or Paint Shop Pro
•Self-motivated and able to work independently
•Skilled at organizing information into clear, concise written form
•Strong working knowledge of editing, proofreading, spelling, grammar, and punctuation
•Proven ability to handle multiple projects within tight deadlines
•Ability to rapidly absorb technical information and to express complex
technical concepts effectively
•Must be assertive in order to secure required information within deadlines.
•Self-motivated, flexible team member who is well-suited for a fast-paced environment with aggressive deadlines

The candidates interested in the position should visit us at
www.nokiausa.com/careers. Search on job number MON00000052

Nokia offers market-competitive rewards as well as benefits such as
medical, dental and paid time off. We offer an industry-leading 401k plan, an employee stock purchase plan and many other employee programs. Nokia understands the importance of juggling professional and personal interests, and offers support for meaningful achievement in work, family, friends and self.

Technical writer

Employees are encouraged to continuously develop their skills and
competencies in order to stay at the forefront of technology. Employees
also have opportunities to live out and enjoy Nokia technology on a daily
basis.

Join a global company that can challenge you and encourage you to
innovate. After all, our days are devoted to developing the potential of
mobility. It’s your world. At Nokia, you have an extraordinary opportunity
to shape it. Our future is your creation.

Cindy Payne
Staffing Consultant
NOKIA Talent Acquisition
NOKIA INC.
5 Wayside Road
Burlington, MA 01803
Phone: 781.353.4134
Fax: 781.993.1906
ext-cindy [dot] payne [at] nokia [dot] com