Technical writer – Nuance Communications Inc.
STC-Montreal Job Bank | Posted January 29th, 2010
Technical Writer
Overview:
Nuance Communications Inc. est le premier fournisseur de solutions
d’imagerie, de parole et de langage qui sont utilisées pour automatiser
une grande gamme de processus manuels – augmentant la productivité,
réduisant les coûts et améliorant le service à la clientèle. Nous offrons
des technologies de réseau avancées par l’entremise de solutions de la
Reconnaissance automatique de la parole (RAP), de Texte-à-parole (TAP) et de Vérification d’interlocuteur, aux corporations d’avant-garde,
fournisseurs de télécommunications et organisations gouvernementales dans le monde entier. Par la puissance des produits de reconnaissance de la parole et des technologies qui s’y rattachent, offertes par Nuance, la voie humaine est tout ce dont une personne a besoin pour accéder à une information instantanée et effectuer des transactions à partir d’une ligne terrestre, d’un téléphone cellulaire, d’une voiture ou autre dispositif portatif. À travers le monde, les innovateurs des services à la clientèle réalisent les avantages des applications de Nuance, qui enchantent et servent régulièrement les clients 24 heures par jour.
Nuance is the leading provider of speech and imaging solutions for
businesses and consumers around the world. Our technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses, experience Nuance by calling directory assistance, getting account information, dictating patient records, telling a navigation system their destination, or digitally reproducing documents that can be shared and searched. Making each of those experiences productive and compelling is what Nuance is all about.
As a contributing member of Nuance, you will work within a dynamic team environment to develop, support, market and sell our award-winning software applications. We offer competitive compensation packages; including stock options, Employee Stock Purchase Plan, full health and welfare benefits and a challenging technical but casual work environment. Join our dynamic, entrepreneurial team that operates worldwide (Europe, US, APAC). Be a part of our fast growing track of continuing success.
For more information, please see www.nuance.com.
Nuance is an equal opportunity employer.
Responsibilities:
•Member of the team that produces documentation for Nuances Enterprise Speech tools products, including voice application development and tuning products and voice application hosting frameworks.
•May work on documentation for a variety of audiences, including
developers who write speech applications, system integrators who deploy speech applications, and system administrators who monitor and maintain application deployments, and business and IT managers who monitor the effective of speech application deployments.
•Will work closely with development, services, and marketing throughout
the development process to identify documentation requirements and
schedules, as well as providing input on product design and usability.
Qualifications:
•Experience with authoring documentation for developers and
administrators.
•Familiarity with web programming concepts.
•Ability to manage a documentation project and work directly with
technical subject matter experts.
•Experience with FrameMaker and online documentation authoring tools.
•Minimum 3 years experience working in a software development environment.
•Experience with Agile development methodology a plus.
If you are interested in applying please apply directly at:
http://jobs-nuance.icims.com/jobs/4911/job
You can also submit your job application to:
bcampued [at] nuance [dot] com



