Premium TPATS Inc. specializes in project management and technical publications and training solutions for the software and transit industries. Founded in 2005, the company relies on top-notch key personnel and industry collaborators to deliver uppermost quality services to satisfy its customers. Premium TPATS Inc. provides customized support solutions such as technical manuals and training solutions to software developers, equipment manufacturers and transit authorities, allowing them to focus on their core business.

Premium TPATS Inc. is currently looking for a Senior Software Documentation Developer willing to work from his/her home office.

General

• Experience writing documentation for software.
• Experience with shipping software a plus, but not required.
• Intuitive skills required for interpreting documentation written for software developers and translating into written instructions for software integrators.

Education

• Bachelor of Arts or Science preferred. A major in professional or technical writing is preferred. Minimum of 2 years of college.

Years of Related Experience

• 5+ years working with technical documentation for software

Tools

• Strong skills in FrameMaker, required.
• Experienced with two or more text processing tools and two or more graphic packages.
• Experience with MadCap Flare or other XML-based tools a definite plus.

Leadership, Training, Teaming, and Mentoring

• Effectively demonstrates leadership by motivation of entire team to successfully achieve team goals.
• Supports team activities, coaches and mentors team members, and achieves successful organizational dynamics.
• Ensures customer and quality focus of team.

Style Guides, Procedures, and Standards

• Experience with developing style guides, procedures, and standards.

Communication and Presentation

• Strong communication and presentation skills.
• Mastery of English grammar and spelling.
• Must be self-motivated to work from home and able to deal with multiple project fronts in an accelerated environment.
• Strong interpersonal skills required to interface with client to make recommendations and/or troubleshoot.

Experience

• Experience writing and editing for a variety of audiences from both written and oral sources and for multiple types of output (hardcopy, online help, etc.).
• Performs peer-to-peer reviews.
• Researches information to write or update product documentation.
• Reports cross-product inconsistencies.
• Experience in educating and mentoring others in technical communication: writing, editing, indexing, designing and developing documentation.
• Provides guidance to other staff members in all phases of product development.
• Develops new techniques of soliciting and obtaining reviews of documents.
• Has a track record in the design and development processes.
• Notes trends in problems with documentation and can propose ways to improve it.

Estimating and Planning

• Experience in estimating and planning own work and the work of others.
• Works closely with technical management on business planning.
• Provides preliminary estimates in planning process to achieve technical objectives of plan.
• Develops detail project plans, including schedules.

Contact

Georges Primeau
g [dot] primeau [at] premium-tpats [dot] com