Introducing Project Phoenix: The Rebirth & Renewal of STC
Ars Communica Article | Posted August 24th, 2010
Reposted from notebook.stc.org
A message from STC President Michael Hughes
This is the year we reinvent STC! We do so to better serve the increasingly diverse community of technical communicators. We are shifting our focus from STC the organization to STC as a collection of services and delivery channels that meet the professional needs of our members.
To make this shift, we are becoming more market centered, understanding whom we serve and what they want and need. Today, I am extremely pleased to announce the start of Project Phoenix. This is the major program to bring about the shift to a market-focused STC. The project has the following goals:
- Transform the Society’s web presence to increase the value for current and future members
- Improve the relationship between the Society and its current and former members
- Increase the Society’s registered member base
- Grow the Society’s revenue while decreasing its reliance on dues-based revenue
- Establish the Society as the center of the online universe for technical communicators globally
- Dramatically overhaul the Society’s brand identity
- Increase the digital distribution of the Society’s publications
To help us meet these goals, we have engaged a team of specialists who have a proven track record helping organizations like STC. We are funding this engagement by not filling certain staff positions at this time. We are using that money to augment our staff with these specialists instead. We have created a special web page to keep you informed about Project Phoenix. We will be creating a community on our community network platform to encourage and support member input, feedback, and discussion about Project Phoenix. And we will be using our social media channels throughout the year to engage interested members and non-members alike.
I ask for everyone to look for some way to get constructively engaged in this project during this year. Together, we can build the new STC.
Original link: http://notebook.stc.org/introducing-project-phoenix/


August 24th, 2010 at 8:30 pm
Posted by Jim Royal.
I notice the word “chapters” is not mentioned once.
August 25th, 2010 at 2:47 pm
Posted by Susan Armstrong.
I notice that they are talking as if the new Phoenix is an organization that will not depend on its membership for its existence. Does it seem to anyone else that this is a corporation that provides services to subscribers (and non-subscribers at a premium)? Is this harsh?
August 27th, 2010 at 10:38 am
Posted by Ev Larsen.
Your comment is not too harsh, Susan. If you want harsh, check out this column in the January 2005 Intercom by STC President Andrea Ames. Is it a coincidence that the Intercom archives don’t go any further back than this issue?
http://www.stc.org/intercom/PDFs/2005/200501_2.pdf
This is when STC scrapped its Regions, its geographic focus, and any interest in its communities (chapters and SIGs). Subsequent years have seen a steady erosion of community support, bringing us to the new Phoenix agenda.
August 27th, 2010 at 2:46 pm
Posted by Andy Gural.
HQ has made it perfectly clear that they have no interest in the chapters since they elected to stop funding the chapters some time ago. The plan is, I believe, to reduce STC to a tiny organization that can be run off a few desks in Virginia.
August 27th, 2010 at 4:43 pm
Posted by Mary Perchanok.
In that case, I should be able to join the chapter without joining the STC.