STC Montreal

Premium TPATS Inc. specializes in project management and technical publications and training solutions for the software and transit industries. Founded in 2005, the company relies on top-notch key personnel and industry collaborators to deliver uppermost quality services to satisfy its customers. Premium TPATS Inc. provides customized support solutions such as technical manuals and training solutions to software developers, equipment manufacturers and transit authorities, allowing them to focus on their core business.

Premium TPATS Inc. is currently looking for a Senior Software Documentation Developer willing to work from his/her home office.

General

• Experience writing documentation for software.
• Experience with shipping software a plus, but not required.
• Intuitive skills required for interpreting documentation written for software developers and translating into written instructions for software integrators.

Education

• Bachelor of Arts or Science preferred. A major in professional or technical writing is preferred. Minimum of 2 years of college.

Years of Related Experience

• 5+ years working with technical documentation for software

Tools

• Strong skills in FrameMaker, required.
• Experienced with two or more text processing tools and two or more graphic packages.
• Experience with MadCap Flare or other XML-based tools a definite plus.

Leadership, Training, Teaming, and Mentoring

• Effectively demonstrates leadership by motivation of entire team to successfully achieve team goals.
• Supports team activities, coaches and mentors team members, and achieves successful organizational dynamics.
• Ensures customer and quality focus of team.

Style Guides, Procedures, and Standards

• Experience with developing style guides, procedures, and standards.

Communication and Presentation

• Strong communication and presentation skills.
• Mastery of English grammar and spelling.
• Must be self-motivated to work from home and able to deal with multiple project fronts in an accelerated environment.
• Strong interpersonal skills required to interface with client to make recommendations and/or troubleshoot.

Experience

• Experience writing and editing for a variety of audiences from both written and oral sources and for multiple types of output (hardcopy, online help, etc.).
• Performs peer-to-peer reviews.
• Researches information to write or update product documentation.
• Reports cross-product inconsistencies.
• Experience in educating and mentoring others in technical communication: writing, editing, indexing, designing and developing documentation.
• Provides guidance to other staff members in all phases of product development.
• Develops new techniques of soliciting and obtaining reviews of documents.
• Has a track record in the design and development processes.
• Notes trends in problems with documentation and can propose ways to improve it.

Estimating and Planning

• Experience in estimating and planning own work and the work of others.
• Works closely with technical management on business planning.
• Provides preliminary estimates in planning process to achieve technical objectives of plan.
• Develops detail project plans, including schedules.

Contact

Georges Primeau
g [dot] primeau [at] premium-tpats [dot] com

We are looking for a bilingual freelance technical writer on a temporary/on demand basis.

The technical writer will be required to work under strict deadlines and work closely with the development, release management, and deployment teams to ensure the accuracy and timeliness of the technical documentation produced. An understanding of HVAC/Building Controls is a strong advantage.

Qualifications are as follows:

• Excellent technical writing and communications skills with a minimum two years of experience producing documentation in English for technical audiences, preferably in the HVAC or building control industry
• A strong demonstrated ability to produce quality documentation in an efficient and effective manner in English and French
• Strong technical skills and the desire and ability to learn new technologies
• Able to work with the product to understand its features and produce documentation accordingly.
• Knowledge of MS Visio & the MS Office

Please send your covering letter and resume (pdf preferred) to cv [at] jess-nep [dot] com

Rédacteur technique bilingue

Nous sommes à la recherche d’un rédacteur technique sur une base temporaire/horaire sur demande.

Le rédacteur technique sera amené à travailler avec des dates d’échéance fermes. Il devra collaborer étroitement avec les équipes de développement, de la mise en production et du support aux ventes pour assurer l’exactitude et la publication de la documentation technique produite. Une compréhension de l’industrie du CVAC (HVAC) et du control du bâtiment est un avantage.

Les qualifications nécessaires sont comme suit :

• Excellentes compétences en rédaction technique et en communication
• Au moins deux ans d’expérience dans le domaine de la production des documents qui s’adressent à une clientèle technique, de préférence dans l’industrie du CVAC (HVAC) ou contrôle du bâtiment
• Capacité de produire efficacement des documents de qualité en anglais et en français
• Qualifications techniques fortes et capacité d’apprentissage de nouvelles technologies
• Capable de manipuler le produit pour en comprendre ses caractéristiques et produire en documentation en conséquence
• Connaissance de MS Visio et MS Office

Veuillez faire parvenir votre lettre de présentation et votre curriculum vitae (en format pdf de préférence) à : cv [at] jess-nep [dot] com

Contractuel 40h/semaine

• Durée de contrat minimale: 5 mois
• Doit être bilingue français/anglais
• Type de documents: requis techniques, description de produits (contrôles électroniques, modules, serveurs)

Contact:
Pierre Kakos
pkakos [at] gocalexa [dot] com

Technical Writer – 12- to 14-Month Contract

Do you love the challenge of taking complex technology-based concepts and conveying them to a variety of audiences? Do you have a passion for providing strong, team-oriented leadership? Do you enjoy working with a team of extremely talented and passionate individuals? Are you a strong communicator capable of working equally well with managers, developers, and writers? If so, we have just the opportunity for you!

THE CLIENT

Our client is recognized as a leading networking software company with sales internationally and a strong and seasoned management team. They have also been recognized with several prestigious awards.

THE OPPORTUNITY

This 12- to 14-month contract is an ideal opportunity for an experienced, senior-level technical writer. In this role, you will be responsible for managing our client’s knowledge center. You will scope technical writing projects, manage deliverables, and set priorities for a talented team of writers. You will work with the management team to set strategies and goals
and with developers to realize the achievement of those goals. You will have an opportunity to manage schedules and deadlines while producing technical documentation for both hardware and software in a vibrant, dynamic environment.

THE REQUIREMENTS

As our ideal candidate, you have a degree in technical communications and several years of experience scoping and developing effective and consistent technical documentation. In addition, you have proven leadership, communication, and team-building skills. You also have strong experience with FrameMaker, the Adobe suite of products and with Help systems tools. Experience in technical writing for network solutions is a definite asset. You will provide a portfolio of your work as a part of the selection process.

THE REWARDS

In return for your skills and expertise you will receive a very competitive compensation package.

CONTACT

Vicki Meltzer
People Reach Consulting
Reaching People and Developing Potential
http://www.people-reach.com
vicki [at] people-reach [dot] com
1-888-265-1001

The Technical Writer for end user documentation will work closely with members of Education and Professional Services to create technical documentation, including manuals and online help, for all levels of users. The successful candidate should be comfortable working alone or in groups.

Requirements

- Plan, design, write, edit and maintain the documentation, including manuals, online help, user guides, tutorials and other training materials
- Create guidelines, templates, reference materials, application notes and other documents for internal use
- Produce computer-based training modules and videos, as well as maintain library
- Manage documentation reviews
- Revise, update and maintain existing technical documentation
- Constantly search for opportunities to improve existing documents and processes
- Develop and maintain a shared repository for all documentation on Sharepoint
- Bachelor’s degree or equivalent related experience in English or Technical Communication, or equivalent combination of education and 3+ years of technical and process documentation experience
- Documentation experience in software development or a technical services organization
- Advanced knowledge of Adobe Technical Communication suite. Knowledge of graphics editing program and of Photoshop or Paint Shop Pro an asset
- Confident with ability to secure required information within deadlines
- Passionate about communicating clearly and concisely. The candidate must be a capable editor for proofreading and verifying spelling, grammar and punctuation
- Skilled at documenting technical processes. Must absorb technical information and express technical concepts effectively
- Must provide writing samples during the interview

Please send resume and cover letter to achurch [at] raymark [dot] com

TECHNICAL WRITER

The writer will be responsible for writing and editing a variety of end-user documentation including user guides and online help for a financial software application.

We are looking for candidates with a good work ethic who are meticulous in the quality of their work.
Candidates must have excellent verbal and written communication skills and demonstrate initiative to collect the information needed for the documentation they will create.

This is a contract position that can be partially done via telecommuting; presence is required only for team meetings at our downtown Montreal headquarters.

Key job responsibilities
.Collect the information needed to create documentation
.Plan, design, write, edit the documentation
.Manage documentation reviews
.Perform related work as required

Qualifications
.Excellent command of English (both written and spoken)
.Ability to assimilate complex financial and business concepts and write about them
clearly for the intended audience
.Strong interpersonal skills
.Proven experience in creating documentation for financial environments
.Previous experience with financial applications or ERP

Send resumes to carrieres [at] espeo [dot] com

* Technical Writer with Engineering Aptitude
* Burlington, VT

Adecco Engineering and Technical, a division of the world leader in the
recruitment of engineering and information technology professionals, has
an immediate opening for a Technical Writer with an Engineering aptitude for a 4-6 month contract opportunity with a company in Northern VT.
Working in Chemical Processing developing documentation and procedures to ensure compliance with environmental policies including hazardous waste management regulations. Develop documentation and procedures in support of production processes and requirements. Continually improve quality and productivity for products and processes within the area. Specify, justify, and manage capital projects in support of production requirements. Provide technical support for safety and ergonomics within the area. Performance of the above is on an assistance basis, dealing with technical problems of moderate scope and with minimal supervision. Experience with NADCAP and AS9100 preferred.

An Engineering degree is not required, but candidates must be strong
technical, documentation, procedural writers with a process engineering
aptitude. BS is preferred, but not required. Applicants must reside
locally within a commutable distance to the Burlington, VT area.

* Fluency in MS Office

All interested applicants should email their resume to
renee [dot] dovich [at] adeccona [dot] com

Content Developer/Technical Writer

Overview of Job Function:

Verint® Systems Inc. is a leading provider of Actionable Intelligence® solutions for an optimized enterprise and a safer world. More than 10,000 organizations in over 150 countries rely on Verint solutions to perform more effectively, build competitive advantage, and enhance the security of people, facilities, and infrastructure.

We are looking for an experienced technical writer to join our Knowledge Management Team for our Video Intelligence Solution division. Verint® Video Intelligence Solution is the worldwide leader in networked video — an innovator in video technology and a leading video solution provider to government and critical infrastructure, education and corporate enterprise, transportation, retail, banking, and a host of other industries.

In collaboration with the Knowledge Manager, Product Managers and Application Developers, you will write and maintain technical publications supporting our products and verticals. You will be part of the whole product cycle, from functional specifications review to production, localization and product life-cycle. As a player in our team, you will take an active role in content management including publication, distribution and archiving of documents that are posted on the intranet and extranet.

Principal Duties and Essential Responsibilities:

•Performs needs analyses to understand user goals and objectives, and identifies appropriate content deliverables for assigned projects.
•Writes content plans according to the product functional requirements
•Writes and revises content deliverables (e.g., online help, installation guides) per approved content plans, ensuring content deliverables adhere to established standards.
•Coordinates informal and formal reviews with subject matter experts and other applicable product team members.
•Provides peer edits for other writers, editing for content, style, copyediting, and proofreading
•Prepares content deliverables for deployment and distribution in document tracking repositories following established processes (TFS, Intranet, Extranet and Web).
•Regularly reports project status; recognizes potential problems and promptly reports issues to Knowledge Development Manager.
•Assists in development and maintenance of content development processes and standards.

Minimum Requirements:

•Bachelor’s degree in Technical Writing, English, Journalism, Instructional Design, or Computer Technology or in any other related field.
•Minimum of five years experience in a technical writing or instructional design position in a software development environment is essential
•Proficient in English writing with a good command of French
•Knowledge of Structured FrameMaker and ePublisher
•Strong interpersonal skills as well as excellent written, verbal, and presentation skills.
•Ability to maintain and adhere to project and individual schedules with minimal supervision.
•Must possess strong organizational and time management skills with the ability to address multiple projects and tasks while adhering to project schedules and deadlines.

Please send your applications to rh1 [at] verint [dot] com
www.verint.com

Eagle is currently seeking one (1) Bilingual technical Writer. This contract opportunity is projected to be one (1) months in length.

Skills and Qualifications

The ideal candidate must have:

- Years of experience in translating from English to French;
- Proficiency in Word with excellent grammar skills and fluent in writing French;
- Experience with IT systems terminology;
- The capacity to work with tight deadlines;
- A professional attitude; and,
- Experience with writing proposals.

Don’t miss out on this opportunity, please send your resume to crystal_nicol [at] eagleonline [dot] com.

We would like to thank all applicants for their interest; however, only candidates under consideration will be contacted.

Technical Writer

8D Technologies is looking for a junior to intermediate technical writer to fill a permanent position.

The writer will be responsible for writing end editing a variety of technical documentation including user guides, design documents, procedure guides and online help. We are looking for candidates with good work ethics who are meticulous in the quality of their work. Candidates must have excellent verbal and written communication skills and demonstrate initiative to collect the information needed for the documentation they will create. We are looking for candidates proficient in both English (the majority of the documents are in English) and French.

The offered position is full-time (37.5 hours per week). Compensation will be based on the training, skills and experience of the candidate and includes a group insurance plan.

Key job responsibilities
•Collect the information needed to create technical documentation
•Plan, design, write, edit and maintain the documentation
•Manage documentation reviews
•Revise, update and maintain existing technical documentation
•Perform related work as required

Qualifications
•Excellent command of French and English (both spoken and written)
•Ability to assimilate complex technical and business concepts and write about them clearly for the intended audience
•Strong interpersonal skills
•Proven experience in creating technical documentation
•Past experience in programming an asset
•Comfortable working in a Mac environment

Working environment
8D distinguishes itself by a privileged working environment close to the “Quartier des spectacles » in downtown Montreal. Our office was designed as a large and luminous open loft-style workspace with lots of windows. It’s a place where we cultivate team spirit by encouraging everyone to contribute to the development and success of the company by bringing their own ideas and experiences.

The company (www.8d.com)
8D Technologies is a medium-sized company specialized in the design and development of wireless and solar multi-function point of sale systems and solutions.

8D’s city parking system, 8D APMSTM, is used by the city of Montreal and several U.S. cities. Renowned for its efficiency and robustness in extreme climates, 8D APMSTM has also been awarded a Duke’s Choice Award by Sun Microsystems and James Gosling, creator of the Java language.
8D’s Solstice platform is currently used for the management of BIXITM, the public bicycle rental system.

If you’re interested, please send your CV to us at job [at] 8D [dot] com.

The Technical Writer will work closely with members of Development, QA and Professional Services to create technical documentation for all levels of internal use, document applications, and develop internal and commercial documents. The successful candidate should be comfortable working alone or in groups.

Responsibilities:

•Create and/or edit technical documentation for development and QA.
•Create guidelines, templates, reference materials, application notes and other documents for internal use.
•Work closely with architects, developers and other technical teams to create or edit documentation. Requires assertiveness and persistence to meet deadlines in fast-paced environment
•Constantly search for opportunities to improve existing documents and processes.
•Develop and maintain a shared repository for all documentation on SharePoint

Qualifications:

•Bachelor’s degree or equivalent related experience in English or Technical Communication, or equivalent combination of education and 3+ years of Technical and process documentation experience.
•Documentation experience in software development or a technical services organization is required.
•Advanced knowledge of Adobe Technical Communication suite. Knowledge of graphics editing program of Photoshop or Paint Shop Pro an asset.
•Experience in documenting SDKs and APIs.
•Confident with ability to secure required information within deadlines.
•Passionate about communicating clearly and concisely. Capable editor for proofreading, and checking spelling, grammar and punctuation.
•Skilled at documenting technical processes. Must absorb technical information and express technical concepts effectively.
•Must provide writing samples during the interview.

Raymark provides fulfilling opportunities for energetic, bright, and motivated individuals who want to thrive in a dynamic and rewarding work environment. We are a passionate team of IT professionals who strive to make a difference in the retail software industry, and we would like to hear from you.

Please send your resume and cover letter by email to careers [at] raymark [dot] com. Only qualified candidates will be contacted.

Technical Illustrator- Winnipeg-Permanent ($45k-$50k)

Reporting to the Project Coordinator, this position is responsible for
creating isometric and perspective technical illustrations for our
technical manuals and other documents. Proven experience in creating
technical illustrations for the automotive, aircraft or heavy industrial
equipment manufacturing industries, as well as, interpreting computer MRP Bills of Materials, engineering drawings and other technical
documents is required in this position.

Skills & Qualifications:

The successful candidate will have a post secondary education in
Technical Illustrating, Mechanical Drafting or the equivalent related
training and experience using technical illustration applications such as
Corel Draw, Corel Designer or Adobe Illustrator. Experience with NX4 3D
Modeling is an asset. Good mechanical abilities with an understanding of mechanical, electrical, hydraulic systems would be an asset. You are a team player, well organized, possess strong communication skills, and are well versed in a Windows NT network computer environment with MS office programs.

Please send your resume in Word Format to the following address:
karenr [at] tes [dot] net

We appreciate all applications however only the ones retained for
interview will be advised.

Technical Editor- Winnipeg-Permanent ($45k-$50k)

Reporting to the Publications Manager, this position will provide
leadership and guidance to the Manual Updates Team. You will effectively manage manual update activities in accordance to the established schedule, providing detailed feedback and progress reports to management on a regular basis. You will also review and edit completed work to ensure content accuracy and conformance to standards. Using effective leadership and communication skills, you will work with other Technical Editors and departmental leaders to investigate content issues and supply appropriate solutions.

Skills & Qualifications:

The successful candidate will have post secondary education in Technical Communications, Mechanical Technology or several years experience as a leader in a Product Data Management position. As a well organized and detail oriented individual, you have excellent editing skills and the ability to effectively manage competing demands under pressure. A sound understanding engineering standards, product data and document lifecycles with working knowledge of Oracle structured BOMs is required.

Knowledge of PDM systems such as Teamcenter would be an asset. Excellent command of the English language and a strong mechanical aptitude is required. Working Knowledge of MS Office is required.

Please send your resume in Word Format to the following address:
karenr [at] tes [dot] net

We appreciate all applications however only the ones retained for
interview will be advised.

Technical Writer

Description of the position

Genetec is looking for an experienced Technical Writer who can work in a dynamic environment with a growing organisation. We are known for our outstanding customer service and innovative solutions and we are looking for a strong team player who believes in delivering that same quality, while managing and improving our technical documentation.

The technical writer will be part of the Technical Writing Services team and will work closely with the engineering and product management teams to create various forms of documentation for Genetec products (end-user documentation such as installation manuals, release notes, user manuals, system administration manuals, and on-line help). The candidate will thrive in a fast-paced development cycle. This technical writer position requires both strong teamwork qualities and the ability to work
productively with minimal supervision. The Technical Writer will report to the Team Leader-Technical Writing Services.

Roles & Responsibilities

*Write new material as well as update and maintain existing material. *Write conceptual information, reference documentation, user procedures, online help, tutorials and examples.
*Produce professional quality graphics.
*Extract information and grasp complex technical concepts by interviewing developers, sales engineers, technical support team and experimenting with software.
*Work as part of a team, writing in a common style, and working with other writers to develop and document guidelines and procedures.
*Adjust to a very dynamic development environment.
*Reporting project status and issues accurately and in a timely fashion.

Qualifications

General Criteria

*Bachelor’s degree in Technical Writing, Computer Sciences, Computer Engineering, or equivalent combination of education, training and
experience.
*At least three years experience as a technical writer in the software industry.
*Knowledge of technical writing methods, trends, and technologies (such as single sourcing, template creation, XML).
*Excellent oral communication skills in both English and French.
*Excellent English writing skills, strong attention to details.
*Self-directed/enthusiastic team player with a strong motivation to succeed.
*Proven track record in successful completion of difficult tasks on schedule and with little guidance.

Technical Expertise
*Excellent knowledge of Windows XP, FrameMaker, WebWorks Publisher, Microsoft Office.
*Excellent knowledge of graphic design tools (PaintShop Pro, InDesign, Photoshop, QuartXPress).
*Excellent understanding of computer systems.

About Genetec

Genetec is a pioneer in the physical security and public safety industry and a global provider of world-class IP video surveillance, access control and license plate recognition (LPR) solutions to markets such as
transportation, education, retail, gaming, government and more. With sales offices and partnerships around the world, Genetec has established itself as the leader in innovative networked solutions by employing a high level of flexibility and forward-thinking principles into the development of its core technology and business solutions. Genetec’s corporate culture is an extension of these very same principles, encouraging a dynamic and innovative workforce that is dedicated to the development of cutting-edge solutions and to exceptional customer care.

About Our Team

Innovation and Genetec are synonymous. The work culture at Genetec is open,
interactive and promotes creative thinking. We are results-oriented and foster an environment where employees can and do make a difference. We work on a flexible work schedule and offer the latest productivity tools. Our office is located in Technoparc Saint-Laurent. Free parking is provided If you are ready to be a part of a dynamic company that develops cutting edge technology, if you desire challenge and seek an organization that fosters learning, Genetec will provide you with an opportunity to meet both your professional and personal goals.

Please send your cv to: jobs [at] genetec [dot] com

An interesting opportunity exists for two contract technical writers at the world’s second-largest networking products vendor, HP (Hewlett-Packard). The full-time contract positions are expected to last at least one year. Work will be done primarily from home, with visits to HP’s Montreal-based wireless technologies development center as required.

The technical writer will be required to work under strict deadlines and work closely with the development, release management, and deployment teams to ensure the accuracy and timeliness of the technical documentation produced. An understanding of networking architecture and technologies (Wi-Fi, TCP/IP, Security, and Traffic Management) is a strong advantage.

Qualifications are as follows:
•Excellent technical writing and communications skills with a minimum two years of experience producing documentation in US English for technical audiences, preferably in the networking industry
•A strong demonstrated ability to produce quality documentation in an efficient and effective manner
•Substantial working knowledge of Adobe FrameMaker
•Strong technical skills and the desire and ability to learn new technologies
•Experience writing HTML-based help an asset
•Familiarity with structured authoring, DITA, XML, and HTML an asset.

Please send your covering letter and resume (pdf preferred) to:

Ian Muir
Ian [dot] muir [at] hp [dot] com

Deux postes temporaires de rédacteur technique disponible au sein de la compagnie Hewlett-Packard (HP), deuxième fournisseur de produits réseau au monde.
La durée de cet emploi temporaire à plein temps est d’un an au moins. Le travail sera effectué principalement à partir de la maison, avec au besoin des visites au centre HP de développement des technologies sans fil, basé à Montréal.

Le rédacteur technique sera amené à travailler avec des dates d’échéance fermes. Il devra collaborer étroitement avec les équipes de développement, de la mise en production et du support aux ventes pour assurer l’exactitude et la publication de la documentation technique produite. Une compréhension de l’architecture de gestion de réseau et des technologies (Wi-Fi, TCP/IP, sécurité, et gestion de trafic) est un atout.

Les qualifications nécessaires sont comme suit :

•Excellentes compétences en rédaction technique et en communication
•Au moins deux ans d’expérience dans le domaine de la production des documents qui s’adressent à une clientèle technique, de préférence dans l’industrie de gestion de réseau
•Capacité de produire efficacement des documents de qualité en anglais (des États-Unis)
•Connaissance approfondie des fonctions d’Adobe FrameMaker
•Qualifications techniques fortes et capacité d’apprentissage de nouvelles technologies
•Experience de rédaction en langage HTML aide en ligne est un atout
•Connaissance de l’écriture structurée, de DITA, de XML, et de HTML est un atout.

Veuillez faire parvenir votre lettre de présentation et votre curriculum vitae (en format pdf de préférence) à :

Ian Muir
Ian [dot] muir [at] hp [dot] com

Ex Situ Marketing is a leading online publishing firm specializing in detailed website reviews of mainstream, adult and health products-based web properties. We are currently looking for the right person to fill a contract position in our programming and development department.

Requirements:

.Expert knowledge of Microsoft based web sites

.Expert knowledge .NET, MS SQL

.GUI analysis

.End User functional analysis

.Knowledge of PHP/mySQL

.Technical writing experience

.OOD

What we need:
We need a highly skilled individual, possible with a Software engineering and QA background to create a detailed design document of an existing high traffic MS.NET-based web site. We need a complete functional and detailed breakdown of the site.

You will have access to the engineers who created the site and wrote the code. We want everything documented and understandable.

Work must be performed on-site.

Contact: hrm [at] ex-situ [dot] com

TEKsystems is currently looking for an experienced technical writing to join one of the largest consulting firm in a high visibility project of theirs. The client is currently improving and optimizing its internet &
intranet on SharePoint 2007.

Training materials are required for the different groups impacted. More specifically, the training specialist will:

*Work very closely with training team members and SMEs to develop content.
*Ensure that the training materials are in line with end user needs and stakeholder expectations
*Solicit feedback during the development cycle and make changes if necessary
*Grab French screenshots for the French version and adjust content as needed
*Review the French version of the documents and adjust content as needed
*Perform other activities as required by the project manager

Note: Translation will be performed by client’s internal translation group. The training specialist will not be required to translate the training materials.

Skills Required:
*Bilingual (English & French)
*Training development experience
*SharePoint content management system experience (a plus)

Lana Khoury CONSEILLERE EN RECRUTEMENT TECHNIQUE / TECHNICAL RECRUITER
lkhoury [at] teksystems [dot] ca
120-9800 Boul. Cavendish, Ville St-Laurent, QC H4M 2V9
877.798.6470 T 514.798.6444
WWW.TEKSYSTEMS.COM

Technical Writer

Overview:

Nuance Communications Inc. est le premier fournisseur de solutions
d’imagerie, de parole et de langage qui sont utilisées pour automatiser
une grande gamme de processus manuels – augmentant la productivité,
réduisant les coûts et améliorant le service à la clientèle. Nous offrons
des technologies de réseau avancées par l’entremise de solutions de la
Reconnaissance automatique de la parole (RAP), de Texte-à-parole (TAP) et de Vérification d’interlocuteur, aux corporations d’avant-garde,
fournisseurs de télécommunications et organisations gouvernementales dans le monde entier. Par la puissance des produits de reconnaissance de la parole et des technologies qui s’y rattachent, offertes par Nuance, la voie humaine est tout ce dont une personne a besoin pour accéder à une information instantanée et effectuer des transactions à partir d’une ligne terrestre, d’un téléphone cellulaire, d’une voiture ou autre dispositif portatif. À travers le monde, les innovateurs des services à la clientèle réalisent les avantages des applications de Nuance, qui enchantent et servent régulièrement les clients 24 heures par jour.

Nuance is the leading provider of speech and imaging solutions for
businesses and consumers around the world. Our technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses, experience Nuance by calling directory assistance, getting account information, dictating patient records, telling a navigation system their destination, or digitally reproducing documents that can be shared and searched. Making each of those experiences productive and compelling is what Nuance is all about.

As a contributing member of Nuance, you will work within a dynamic team environment to develop, support, market and sell our award-winning software applications. We offer competitive compensation packages; including stock options, Employee Stock Purchase Plan, full health and welfare benefits and a challenging technical but casual work environment. Join our dynamic, entrepreneurial team that operates worldwide (Europe, US, APAC). Be a part of our fast growing track of continuing success.

For more information, please see www.nuance.com.

Nuance is an equal opportunity employer.

Responsibilities:
•Member of the team that produces documentation for Nuances Enterprise Speech tools products, including voice application development and tuning products and voice application hosting frameworks.
•May work on documentation for a variety of audiences, including
developers who write speech applications, system integrators who deploy speech applications, and system administrators who monitor and maintain application deployments, and business and IT managers who monitor the effective of speech application deployments.
•Will work closely with development, services, and marketing throughout
the development process to identify documentation requirements and
schedules, as well as providing input on product design and usability.

Qualifications:

•Experience with authoring documentation for developers and
administrators.
•Familiarity with web programming concepts.
•Ability to manage a documentation project and work directly with
technical subject matter experts.
•Experience with FrameMaker and online documentation authoring tools.
•Minimum 3 years experience working in a software development environment.

•Experience with Agile development methodology a plus.

If you are interested in applying please apply directly at:
http://jobs-nuance.icims.com/jobs/4911/job

You can also submit your job application to:
bcampued [at] nuance [dot] com

Copywriter- Permanent position
We are assisting our esteemed client in their search for a Copywriter for their downtown office.

The Copywriter is responsible for producing advertising and marketing copy solutions. The Copywriter works closely with project teams and clients to develop concepts and write effective copy that meets clients’ business objectives and maximizes the impact of each marketing message.

The Copywriter is also responsible for executing and understanding the copy editing function ensuring the grammatical, legal and factual accuracy in all copy when it is first delivered to designers/clients. The
Copywriter may also act as a proofreader when needed for all print, web and collateral materials.

Job Responsibilities:

•Write creative, effective copy for multiple projects at once, across a
variety of media.
• Develop creative concepts for campaigns and marketing pieces.
• Participate in brainstorming sessions with designers and project teams.
• Deliver complete, error-free copy formatted in standardized template, with all necessary legal language and registration marks.
• Work independently to execute assigned projects.
• Keep team members and managers informed of copy changes with regular project updates and revisions.
• Understand client business objectives and apply them to copy.
• Solicit copy feedback from clients and work closely with them to finalize copy.
• Develop and maintain all copy standards throughout project.
• Collaborate with team members.
• Provide proactive leadership on copy for all assigned projects.
• Accountability across all levels for adhering to project timelines, client support, and service.
• Inform manager about any work-related issues and maintain constant contact with the assigned Project Manager and/or Associate PM and design teams. Keep abreast of project’s status.
• Use and update the Style Guide, as necessary.
• Understand basic legal principles, including copyrights and trademarks.
• Be familiar with marketing research and apply it as necessary to projects.

Requirements:

• 5 years copywriting or agency experience.
• B.A or higher in English, Journalism or Communication Studies.
• Proficient in Microsoft Office, and Online technology.
• Excellent organizational, time management, presentation, and verbal/written communication skills.
• Ability to meet short deadlines and work in fast-paced environment.
• Ability to interface with all levels of management.
• Excellent English and knowledge of French an asset
• A solid background in writing copy for the investment/business/financial sector
• Precious Metals industry experience a plus.

If available, please include a link in your resume to your portfolio or work samples.

To apply for this position please send your resume to k [dot] roe [at] groomassocies [dot] com.

Technical Writer, Job number MON00000052
Location: Montreal

Get to know us at Nokia. If you thought you knew us, we invite you to look closer — this is where content digitalization, the Internet, mobility and context all converge. Mobile maps, music, games, and new technologies are explored and served up here in a comprehensive digital world. Step inside — we hope you stay a while.

If you thought you knew us, we invite you to look closer – this is where
content digitalization, the Internet, mobility and context all converge.
Mobile maps, music, games, and new technologies are explored and served up here in a comprehensive digital world. Step inside – we hope you stay a while.

Take our Services division. It reflects our strategic emphasis on
developing and growing our consumer Internet services as well as
developing new enterprise solutions and software.

Nokia’s services encompass five areas: Music, Media, Connect, Location and Ovi Experience. The Services division also encompasses several sub-units: Services Platforms, Shared Services, Service Strategy & New Business.

The Services Platforms unit is the architectural transformation and
operational efficiency machine of Services. It develops and runs shared
services and platforms. The unit also provides overall architectural
guidance and governance for all software development in Services.

The Technical Writer will be the sole documentation member for this team. This position will therefore need to be very hands-on by not just setting the standards but also creating/editing technical documentation.

Responsibilities:
•Create and/or edit technical documentation for technology deployment
projects and technical processes.
•Create documentation guidelines, templates and process for this high
performing ITIL certified Services organization.
•Develop and maintain a shared repository for all technical documentation. i.e. Wiki, database, etc.
•Work collaboratively with technical team members to secure the required information to create or edit documentation. This will require
assertiveness and persistence as this is a very fast paced team.

Qualifications

•Bachelor’s degree or equivalent related experience in English or
Technical Communication, or equivalent combination of education and 7+ years of Technical and process documentation experience
•Documentation experience in a software or technical services
organization is required
•Ability to adhere to a formal style guide and standardized templates
•Advanced experience using FrameMaker, Microsoft Word, Adobe Acrobat & Distiller, Excel, and a graphics editing program, such as Photoshop or Paint Shop Pro
•Self-motivated and able to work independently
•Skilled at organizing information into clear, concise written form
•Strong working knowledge of editing, proofreading, spelling, grammar, and punctuation
•Proven ability to handle multiple projects within tight deadlines
•Ability to rapidly absorb technical information and to express complex
technical concepts effectively
•Must be assertive in order to secure required information within deadlines.
•Self-motivated, flexible team member who is well-suited for a fast-paced environment with aggressive deadlines

The candidates interested in the position should visit us at
www.nokiausa.com/careers. Search on job number MON00000052

Nokia offers market-competitive rewards as well as benefits such as
medical, dental and paid time off. We offer an industry-leading 401k plan, an employee stock purchase plan and many other employee programs. Nokia understands the importance of juggling professional and personal interests, and offers support for meaningful achievement in work, family, friends and self.

Technical writer

Employees are encouraged to continuously develop their skills and
competencies in order to stay at the forefront of technology. Employees
also have opportunities to live out and enjoy Nokia technology on a daily
basis.

Join a global company that can challenge you and encourage you to
innovate. After all, our days are devoted to developing the potential of
mobility. It’s your world. At Nokia, you have an extraordinary opportunity
to shape it. Our future is your creation.

Cindy Payne
Staffing Consultant
NOKIA Talent Acquisition
NOKIA INC.
5 Wayside Road
Burlington, MA 01803
Phone: 781.353.4134
Fax: 781.993.1906
ext-cindy [dot] payne [at] nokia [dot] com